Terms of Service

1. About these terms

These terms govern purchases and use of BrescottOrigin.com, operated by Brescott Origin LLC at the contact address below. We sell physical home organization and lifestyle products online to customers in the United States. By placing an order, you agree to these terms and the delivery, returns and warranty terms available on our Delivery page.

2. Products and descriptions

Product pages show the current description, price, available options and ordering availability. Natural materials can vary in appearance. Photography and screen settings can affect the way colors appear, but this does not remove our responsibility to supply products consistent with their description. Decorative props shown with a product are not included unless stated. Contact us before ordering if a particular detail is important to your choice.

3. Orders and payment

Orders are placed through Shopify Checkout. You must provide accurate contact, delivery and payment information and be legally able to make the purchase, or have permission from a person who can. Payment methods available to you are displayed at checkout. We do not collect payment card details through our contact form.

An order acknowledgement confirms receipt. Acceptance occurs when we confirm dispatch, unless we have separately accepted the order in writing. If we cannot accept or fulfil an order, including because of an availability issue or an obvious pricing error, we will explain and promptly refund any payment for the affected goods. We will not charge a corrected price without your agreement.

4. Prices, shipping and taxes

Prices are shown in USD unless Shopify displays another supported presentment currency. The price, shipping charge, applicable tax and any valid discount are shown before you pay. Your payment provider may apply separate currency conversion charges. Price changes do not change an order already accepted. A product being available to order does not necessarily mean it is ready for immediate dispatch.

5. Delivery, cancellation and returns

We deliver within the United States using the services available at checkout. See the Delivery page for processing and transit estimates, shipment delays, cancellations, missing parcels, 30-day unused-item returns and refunds. For an unshipped order, contact us as soon as possible to request cancellation. Your rights relating to defective or misdescribed goods are not limited by our change-of-mind return policy.

6. Limited warranty and consumer rights

Our 90-Day Limited Warranty is available before purchase and describes its coverage, remedies and claim procedure. We do not disclaim implied warranties or exclude legal rights and remedies that cannot lawfully be excluded. Nothing in these terms limits responsibility for fraud, intentional misconduct or any liability that applicable law does not allow us to limit.

7. Responsible use and intellectual property

Do not use the site unlawfully, interfere with its operation, attempt unauthorized access, submit malicious content, or misuse another person's data. Site branding, text and original visual content may not be reproduced commercially without permission, except as permitted by law. You may use the site for normal browsing and purchases.

8. Privacy and communications

Our Privacy Policy explains how we handle information connected with browsing, orders and enquiries. We use the contact details you provide for necessary order and support communications. Marketing consent is separate from making a purchase.

9. Changes and disputes

We may update these terms for future use and orders. The version in place when an order is placed applies to that order. Contact us first so we can try to resolve a concern. Kentucky law applies to the extent permitted, without removing mandatory consumer protections available in your state. These terms do not require binding arbitration or waive your right to bring an eligible claim in court.