Privacy Policy

Who we are

Brescott Origin LLC operates BrescottOrigin.com and is responsible for the personal information described here. This policy covers our online store, orders and support enquiries. Shopify hosts our store and provides commerce services; it may also process information under its own privacy terms when providing those services.

Information we collect

When you place an order, we receive information such as your name, billing and delivery addresses, email, phone number if provided, order details, payment status and transaction references. Payment providers process payment credentials through checkout; our support form is not a payment channel. When you contact us, we receive the details and message you provide. Please do not include full card numbers, passwords or other unnecessary sensitive information.

When you browse, Shopify and service providers supporting the store may process device and browser information, IP address, page and product interactions, cart/session identifiers and security logs. Cookies and similar technologies support the cart, checkout, security and any optional services enabled on the store. See our Cookie Policy.

How we use information

We use information to process and deliver orders, confirm payments, manage returns and warranty claims, answer enquiries, prevent fraud, maintain security, keep business and tax records, meet legal obligations and improve the operation of the store. We send promotional messages only where you have chosen to receive them or another lawful permission applies, and provide an unsubscribe method in such messages.

Who receives information

We share necessary information with Shopify, payment processors, delivery providers and providers helping us operate the store and customer support. Professional advisers and public authorities may receive information where needed for legal compliance or to protect rights. We may disclose information in connection with a lawful business transfer, subject to appropriate protections. We do not sell personal information for money.

If optional analytics or advertising services are enabled, they may receive device or interaction information in accordance with your choices and applicable law. Some state laws classify certain advertising disclosures as a sale or sharing even without payment. Use available privacy controls to reject optional processing and contact us to exercise applicable opt-out rights. This policy does not authorize processing beyond the settings and consent required by law.

Cookies and privacy choices

Essential technologies help the store and checkout function. Optional analytics or marketing technologies, if used, are subject to applicable consent and opt-out requirements. You can use the store's privacy controls when offered and adjust browser settings. Blocking essential cookies can affect the cart and checkout. Where supported by the platform and applicable law, recognized browser opt-out signals such as Global Privacy Control are taken into account for relevant processing.

Retention and security

We keep information only as long as needed for the purposes above, including fulfilment, support, accounting, tax, fraud prevention and legal claims. Retention periods depend on the record and legal requirements. We use reasonable safeguards and restrict access where appropriate, but no internet transmission or storage method can be guaranteed completely secure.

Your rights

Depending on where you live, you may have rights to request access to, correction of, deletion of or a copy of personal information, to opt out of certain uses, to withdraw consent, or to appeal a decision on a privacy request. Contact us using the details below. We may need to verify your identity or an authorized agent's authority, and some information must be retained for legal or transaction reasons. We will respond within the period required by applicable law and will not discriminate against you for exercising a protected right.

Children and international processing

The store is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information. Shopify and other providers may process data in the United States or other countries. Applicable safeguards are used where required for cross-border processing.

Changes and other sites

We may update this policy and will show the current update date. Material changes will be communicated where required. If you follow a link to another provider's service, its own privacy terms apply to its processing.