Delivery, returns
& a little reassurance.
Clear information for every order.
Last updated: November 10, 2026
Delivery in the United States
We ship to all 50 U.S. states and Washington, DC. Standard shipping is charged per order according to the delivery state.
| Destination | Rate | Estimated transit |
|---|---|---|
| Kentucky & nearbyKY, IL, IN, MO, OH, TN, VA, WV | $4.95 | 3–5 business days |
| East & CentralAL, AR, CT, DE, DC, FL, GA, IA, KS, LA, MA, MD, ME, MI, MN, MS, NC, ND, NE, NH, NJ, NY, OK, PA, RI, SC, SD, TX, VT, WI | $6.95 | 4–6 business days |
| WestAZ, CA, CO, ID, MT, NV, NM, OR, UT, WA, WY | $8.95 | 5–7 business days |
| Alaska & HawaiiAK, HI | $12.95 | 7–12 business days |
Checkout shows the shipping charge for your address before payment. Orders usually ship within 1–3 business days after payment is accepted. Transit estimates begin at dispatch and exclude weekends and public holidays.
We will provide a dispatch confirmation and tracking details when the selected service includes tracking. Please check your delivery address before ordering. Contact us promptly if the address needs correcting; changes may no longer be possible after dispatch.
If we cannot meet a stated shipment date, we will explain the delay and ask whether you prefer to wait or cancel for a prompt refund. An item offered for ordering beyond current on-hand stock is not a promise of immediate dispatch. We will not retain payment for an unshipped order without your agreement to a revised shipment date where required.
If a parcel is missing, damaged or incorrectly delivered, contact us so we can investigate and arrange an appropriate remedy. Your statutory rights are unaffected.
30-day returns
You may request a change-of-mind return within 30 calendar days after delivery. The item must be unused, unwashed and in its original condition, with its original packaging and any components supplied with it. Reasonable inspection is allowed. There is no restocking fee.
To begin, use our Contact page or write to care@brescottorigin.com with your order number and the item you wish to return. We will provide return instructions and the correct return address. Please do not send a return to our business address without instructions. Send an authorized return within 14 days after we provide those instructions.
For a change-of-mind return, you pay the return shipping cost. Original standard shipping charges are not refunded unless required by law. Use a trackable service and retain proof of postage. For an incorrect, damaged or defective item, we pay reasonable return shipping or provide a prepaid label and refund any shipping charges attributable to the affected item when a refund is the appropriate remedy.
We inspect returns and initiate approved refunds to the original payment method within 5 business days of receipt. Your bank or payment provider may take additional time to post the credit. We do not require original packaging to exercise rights relating to a defective product. Contact us if an item arrives damaged or incorrect; photos help us assess the issue but are not the only form of evidence we accept.
To exchange an item, request a return and place a separate order. You can request cancellation before dispatch; after dispatch, the return procedure applies. Nothing in this policy limits rights available under applicable law.
90-Day Limited Warranty
Warrantor: Brescott Origin LLC, 101 S Main St, Winchester, KY 40391, United States. This limited warranty applies to consumer products purchased directly from BrescottOrigin.com by the original retail purchaser for personal or household use in the United States.
Coverage and duration: We cover defects in materials or workmanship that become apparent within 90 calendar days after delivery. The coverage begins on the delivery date. It does not cover normal wear, accidental damage, misuse, improper care, or damage caused by an alteration. Natural variations in grain, color or texture alone are not defects if the item remains consistent with its description and suitable for its intended use.
Remedy and costs: For a covered defect, we will repair or replace the item at no cost, or refund its purchase price if repair or replacement is not reasonably available. We pay necessary reasonable shipping costs for a covered claim. A replacement is covered for the remainder of the original warranty period or 30 days after replacement delivery, whichever is longer.
How to claim: Contact care@brescottorigin.com, call +1 6813795122, or use the Contact page. Provide your order number or other proof of purchase, a description of the problem, and any supporting information available. We will acknowledge the claim within 5 business days and give you instructions. Do not send an item until you receive the return instructions. We aim to complete the remedy within 30 calendar days after receiving the item or sufficient information to resolve the claim; if that is not possible, we will offer a refund for a covered defect.
Your legal rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. We do not disclaim or shorten applicable implied warranties, and we do not exclude any remedy or liability that cannot lawfully be excluded. The 30-day change-of-mind return window does not restrict this warranty or your statutory rights.
Contact Brescott Origin LLC
care@brescottorigin.com
+1 6813795122
101 S Main St, Winchester, KY 40391, United States